FAQs & Policy

Rental policies and FAQs

Find and book the car

Simply choose dates, car and fill the form. Please leave us also your email address or phone [whatsapp] number in +country code format. We will contact you back as soon as possible to confirm your booking and set the meeting point.[/vc_column_text]

No hidden fees, all is included

All rates include your car´s insurance, unlimited mileage, free pickup and delivery on airport or up to 15km from airport (night fee can apply) and VAT. The payment by credit / debit card is subject to 3% extra fee.

Meeting and payment

We understand paying online to someone who you never met can be risky. We created a booking system especially designed for all your needs. Pay cash or by card when picking up the car on first day You can pay by indonesian rupiah IDR, american dollar USD, euro EUR, australian dollar AUD, singaporean dollar SGD or malaysian ringgit MYR.


Our car rates include insurance on any damages on car. Deductible amount is up to 200-500 USD, depending on car type. Please ask our team member for insurance deductible amount for car that you chose. Car´s insurance is valid only for damages on car that were made on the public road. When picking up the car on first day of rental, we suggest you to make photo and video documentation of any damages and scratches that came with the car. Insurance also covers theft, in this case, police report would have to be done on nearest police station.

One rental day

One rental day means 24 hours of car hire. The minimum rental period is 3 days.

Fuel policy

Return the car with same or simmilar level of fuel as you got on first day of rental. .

Hire car with us and enjoy advantages with

Driveinbali rates shown when reservation is made are final, without any extra fee unless changes are required by client. Get your indonesian simcard with prepaid data and call minutes for little extra fee and stay online during your holiday! Ask us for some great tips on trips or best food in town.

How long does it take to get the booking confirmed?

Apart from online bookings we also do live bookings on phone, WhatsApp, email. Most of our cars are usually fully used. To determine the last minute booking or offer similar car might take up to one hour during the business hours. We are trying to avoid over booking.

Copyright @ 2016